Client Mortgage Reviews

Aggregate Review of All 104 Reviews

4.9 out of 5

I really enjoyed working with you and your company. You were not only professional but a lot of fun. I appreciated the way you handled my loan and were prompt in getting documents to the title company for a quick close. If I require your services in the future I will be sure to give you a call.

Gina Hosley, Phoenix, Arizona

We couldn’t be more pleased with our choice in lending broker – you. Your demeanor, timeliness, sincerity and skill with finding the right loan vehicle for us was instrumental to our happiness. You showed incredible patience with regard to our numerous questions and your professionalism was infallible. Most importantly you educated us on what options were available which enabled us to make the best decision for our financial situation. You have us as a lifelong customer and we will recommend you to anyone we know who is buying a home.

T. and E. Cakmak, Chandler, Arizona

Eddie was the consummate professional from beginning to end, making sure everything was explained and was always available for questions, promptly returning every call. In addition to great service, & received the most attractive rates available at the time after shop extensively.

Kevin W, Phoenix, Arizona

I have been meaning to call you to tell you thank you, I have just been super busy. In all honesty, you service was great. You kept me informed throughout the whole process, you managed my expectations very well and you came through big time when all hope was lost. You really did go above and beyond. I understand that my situation made for a difficult and complicated lending situation, but I couldn’t ask for anything more than what you did. I seriously appreciate it.

Matthew Patterson, Phoenix, Arizona

As a first time home buyer, your constant and open communication was helpful and comforting. Thank you for your patience and always thoroughly explaining all the steps along the way. I would gladly do business with you again when the time comes.

Jaclyn Lindsey, Tempe, Arizona

I was very pleased with- all questions being answered, phone calls being returned promptly, and the process being very quick and easy.

Ryan and Charity Huston, Queen Creek, Arizona

Working with Eddie was an absolute pleasure. He has a very high level of integrity and the knowledge to back it up. Eddie was thorough and dedicated. He worked tirelessly to ensure my satisfaction and keep me well-informed…patiently explaining every detail and answering any question, no matter what the time. Without Eddie by my side, working diligently to overcome the challenges, I could not have closed this deal. He went above and beyond to make sure I had an excellent outcome. Thanks again so much, Eddie!

Michele Bonner, Tempe, Arizona

Eddie saved us over $500 a month! We came to Eddie to refinance our home. He explained in great detail and was very knowledgeable about the HARP2 program. He locked us into a great rate and was able to save us over $500 a month. We are so grateful to Eddie for all his hard work and for making it happen for us. We will defiantly be referring our family and friends to him. Eddie is a great guy!

Michael and Donna Hawkins, Glendale, Arizona

We can’t thank you enough for the hard work you did to get us approved and helping us close our vacation home. This is something we have been talking about for at least 5 years and became a reality after you were highly recommended to us by Carolin and Bob Benjamin. From the start, I felt well informed during the pre-approval phase and during the loan process. I have to admit, I was frustrated at times on how much information was needed to keep the loan in motion but was assured by you and Carolin that this is the way loans are handled these days. We have bought property and homes in the past and the loan process was different due to different economic time. Completely understandable. From the start of this process in April, everything has fallen into place like it was meant to be. I surely take that as a sign. Again, thanks for everything and I tell everybody that wants to buy a home in the Phoenix area to contact you for help. Take care and talk to you soon.

Bryan and Heather Collins, San Tan Valley, Arizona

Eddie is a true professional. My case had a special set of circumstances that I do not think he had encountered before, but he continued to work tirelessly on my behalf until we were finally able to close. He kept me in the loop in all that was happening, and put me at ease whenever I had any questions. I am very pleased with the service that I received.

Matt Fahrendorf, Phoenix, Arizona

I continue to refer my clients to you because I know I can count on you to provide a fast response and a courteous and professional service. You are the only mortgage contact I have used that provides daily updates on interest rates, costs, etc. I appreciate your personal attention and when you return phone calls as we work through a transaction. And, your dedication to faith & family give me insight into you as a person and not just a mortgage professional. I anticipate doing much more business together! Kind Regards.

Linda Martin - Coldwell Banker Residential Brokerage, Phoenix, Arizona

Eddie, you had a great ability to fit my personal mortgage needs with the best program you thought would work best. Thank you for being efficient, honest, and always available.

Kevin Hinton, Peoria, Arizona

My wife and I recently decided it was the right time to refinance our home. I had been introduced to Eddie Knoell some years ago and had been periodically in touch with him to get more information on refinancing and interest rates so I would better understand the process as a whole. Eddie walked me through completing all the paperwork in advance so that when he called me and told me interest rates were at 5.1% and we might want to consider locking in, all the paperwork was already completed and on file. Eddie has been an invaluable wealth of knowledge and has always been more than willing to take any time necessary (whether it be on the phone or in e-mail) to answer any questions I had, provide me with accurate refinance figures for my scenario, and go the extra mile to provide outstanding customer services even before I was his customer. I would highly recommend Mr. Knoell to anyone considering financing a new home or refinancing an existing loan. In an economic time where it seems that honesty and integrity are a hard to find commodity, especially in the housing industry, Eddie Knoell has proven to be a shining example of those qualities. Thank you Eddie for your superior experience in helping us achieve our goal of refinancing and making in simpler than we could have ever imagined.

Kristine Wilson, Surprise, Arizona

The initial application process over the phone was amazing – quick, friendly, concise – not nearly as intimidating as I thought it would be. Eddie knew exactly what paper work we needed and what our realtor needed and made sure we got it.

Matthew and Carmen Hershberger, Phoenix, Arizona

Thank you for your thoughtful, competitive, timely and professional services you provided for the recent re-finance of our home equity loan. This was an addition to your weekly interest rate quotes, provided in your newsletters, accompanied by a succinct analysis of the local real estate market to which they are related. “Service” seems to be one of your basic personality traits and you provide it frequently and cheerfully with consistent, competitive content for today’s real estate market.

Ron Tossell, Mesa, Arizona

Thanks for your excellent and professional service in closing my loan on the purchase of my new condominium”- Sun City Arizona mortgage for purchase.

Miguel Colon, Sun City, Arizona

Eddie was my mortgage broker on the short sale home I just bought he did a great job and kept me update on everything I would highly recommend eddie.

Jon Cahoon, Mesa, Arizona

Honest, effective and straight forward. P.S. the brownies were very good.

Paul Giles, Scottsdale, Arizona

Eddie Knoell is not only a nice guy, he is a true professional. We have used Eddie several times and have NEVER been disappointed. He is always available to answer questions. He knows his business and has the experience and knowledge that the average broker does not. We have purchased homes in Phoenix and Mesa and have referred him to friends and family in the Phoenix area as well. We would highly recommend him to anyone looking to purchase a home. It is always a pleasure working with him and we look forward to a long working relationship!

Roberto and Teresa Aldrete, Mesa, Arizona

Eddie did an incredible job getting our new home loan processed quickly and efficiently at an even lower interest rate than we had discussed. Eddie’s professionalism, diligence and kindness made him a pleasure to work with I would highly recommend his services to all my friends and family. Eddie helped us to realize our dreams of living in our new home!

Marina McLennan, Chandler, Arizona