Client Mortgage Reviews

Aggregate Review of All 104 Reviews

4.9 out of 5

You’re the best Eddie! You work it till the cows come home.

Jodi Osborne, Phoenix, Arizona

Excellent, the service and attention that you provided Eddie was simply excellent. Thank you for your help on this transaction, we were scheduled to close on the middle of the month and we actually closed more than a week early. Thank you very much.

Jose Reyes, Glendale, Arizona

Professional, courteous, and accommodating services. The newsletters are great too. Thanks Eddie.

Joe Caiafa, Phoenix, Arizona

Very knowledgeable about foreclosures, short-sales, and new financing options. Upfront Eddie told me any concerns or hurdles we may face. It was a great experience.

Lynn Babinski, Mesa, Arizona

Eddie is professional, courteous, explains the process and steps and has great follow up.

Cade Spearman, Phoenix, Arizona

Thanks for your prompt, professional guidance and service through multiple loans this year.

Matthew Anderson, Goodyear, Arizona

I have been using Eddie Knoell from Signature Home Loans for 10 years. He is a very honest, reliable and hard working man. He always gave me the best rates and a very reasonable closing cost. The best thing I like about his service is that he always responds to my email or phone calls. I will not use any other mortgage services except Eddie Knoell.

Billy Ha, Mesa, Arizona

Eddie and his entire staff were wonderful. They helped us through the very intense process of purchasing a second home, while trying to sell the first home. Eddie was always EXTREMELY helpful, and very prompt to respond to any requests from either me, or the real estate agents to help make sure our mortgage went smoothly, and helped us to find and buy a new home in under three months!!! We couldn’t have completed this daunting task with the help given to us by Eddie, Kristi and Tammi. Also our mortgage was such a good rate, and closing fees were so fair that the closing agent actually commented on how wonderful our mortgage broker must be! I considered that a sign we had made a great decision to go with this company for our mortgage needs.

Michelle Blank, Glendale, Arizona

Eddie and his team were professional, courteous, and very quick to reply to any and all questions. My fiance and I were buying a short-sale property and were in a bit of a time crunch. There had already been an extension granted for the process in order to satisfy the mortgage insurance Co (not Eddie’s fault), and we were told another extension wouldn’t be granted. We were facing a hard deadline that was coming up FAST. To make matters worse, my fiance had just recently signed up for a new Target credit card late in the process, not thinking about how it could affect the process. We were very concerned that we might lose the property and have to start the whole process over and look for a new place. However during the time all this was taking place, home values were going up so fast that we wouldn’t be able to afford another property like this if we lost it, it was all or nothing. Our agent let Eddie and his team know this, and instead of just saying “we’ll do our best”, they really stepped up and made sure things happened as soon as they possibly could. Eddie and his team were extremely prompt and courteous when replying to any questions or concerns we had. I have a feeling that if this were left to another lender we’d be getting an apology as to why it didn’t go through vs a great big “CONGRATULATIONS!” from Eddie and his team when they completed the loan a full day before the hard deadline came up! I would highly recommend Eddie, and would use him again in the future. We couldn’t be happier. Thanks again Eddie!! Chandler Arizona mortgage for purchase of home.

Heather Rich Chapman, Chandler, Arizona

Thank you so much for all you have done in helping me complete my loan and getting me house. I am loving it and all is well.

Donald and Connie Geahlen - Mesa Realty Inc., Mesa, Arizona

Eddie was referred to us by my sister and brother-in-law. Eddie was very helpful and knowledgeable through the entire process. He was very responsive.

Jason and Holly Raines, Scottsdale, Arizona

Eddie was awesome to work with! As first time homebuyers, he always took the time to answer our many questions and always provided us with the most up to date information. I would recommend Eddie to any of my friends who were purchasing a house. He’s the bestnal.

M. Hobbs, Scottsdale, Arizona

It was nice working with you! Thank you. Everything worked out well and very fast. We were happy that you helped us get the loan that we needed. Thank you also for explaining everything so well. We were very happy with your services!! P.S. Thanks for the brownies. Never had anyone do that before. It makes one feel special and not just another person that paid money for your services. Thanks!

Daniel Wagner, Maricopa, Arizona

Eddie is very responsive, professional, courteous and knowledgeable. I would definitely recommend Eddie to a friend.

Anese Spearman, Tempe, Arizona

I am a Realtor. I suggested Eddie to my buyers. My clients had no problems or complaints & the loan docs were there when we needed them. Thanks.

Peggy Ebbitt, Phoenix, Arizona

My husband and I would like to thank you for an outstanding job you did with our refinance. You are so knowledgeable and kept us updated on each step of the way. Your professionalism was impeccable and your timing was perfect. As you know, I am a Realtor and have dealt with many mortgage people along my career. You are heads and shoulders beyond most I have worked with. Your communication skills are unique in this business. You were reassuring throughout this entire procedure. I just want you to know I will be proud to refer you to my family, friends and Clients.

M Kapanicas - HomeSmart, Scottsdale, Arizona

With Eddie it was the easiest mortgage we’ve ever applied for. By phone we applied and were approved right then and there. Anytime I needed advice or had questions, Eddie was always either on the phone or email with answers. Eddie is honest, knows his business and is always asking if we need anything. When we wanted to refinance, Eddie was the 1st to offer to help us. The paperwork was done efficiently and it seemed like it was effortless even though we know there is a lot of work that goes on behind the scenes. We are very committed to using Eddie’s vast knowledge and services if we ever buy another home or need a mortgage or refinance.

Carlos Baldenegro, Chandler, Arizona

The big advantage I found in dealing with Eddie Knoell at Signature Home Loans is the fact that you are dealing with a person VS someone at an 800 number and it’s the same person throughout the transaction, someone who can answer your questions and explain the facts. No matter how many questions I asked, Eddie took the time to answer each one.

Bill A., Glendale, Arizona

From the first time I spoke with Eddie on the phone he was very helpful in explaining what he could do to help me refinance. I felt he was honest and explained in detail the process involved. He always responded to any messages left on his phone. When it looked like it wouldn’t work out he did not give up by pursuing the refinance when the policy changed enabling my refinance to go through.

P. Kelso, Phoenix, Arizona

I’m a landlord with too many properties to qualify for loans from everyone else. I was trying to refinance my primary residence – just replace my 30 year loan with a 15 year – no cash out with a low loan to value. I had no debt but real estate, lots of equity, documented cash flow, and an excellent credit score with no derogatory items. Prior to the current lending rules, I had qualified for well over 100 full-doc mortgages over the last 35 years without ever being turned down. I had searched around for a long time. Nobody could do the refinance. I talked to Eddie, and within a day he found a lender who could do it – and at a great rate 3.875% fixed. He was patient – always there for a phone call. He kept me very well informed all through the process. I’m real pleased with Eddie’s services and would highly recommend him.

D. Volkman, Mesa, Arizona